1. Introduction
L.O.A.F. LIFE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our music management platform and related services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password, profile picture.
- Artist Information: Artist name, bio, genre, location.
- Content: Music files, album artwork, descriptions you upload.
- Payment Information: Processed securely through Stripe (we do not store full card details).
- Communications: Messages sent through the platform.
2.2 Information from Third-Party Services
When you connect third-party accounts, we may receive:
- TikTok: Public profile information, follower count, video statistics, engagement metrics.
- YouTube: Channel information, subscriber count, video analytics.
- Google: Basic profile information when using Google Sign-In.
2.3 Automatically Collected Information
- Device information (browser type, operating system).
- Usage data (pages visited, features used, time spent).
- IP address and general location.
3. How We Use Your Information
- Provide and maintain our services.
- Process transactions and send related notifications.
- Display analytics and insights on your dashboard.
- Enable social features and third-party integrations.
- Send promotional communications (with your consent).
- Improve our platform and develop new features.
- Detect and prevent fraud or abuse.
- Comply with legal obligations.
4. Third-Party Integrations
4.1 TikTok Integration
When you connect your TikTok account, we access:
- Your public TikTok profile information
- Follower and following counts
- Video statistics and engagement metrics
- Ability to share content to TikTok on your behalf (with your permission)
This data is used solely to display analytics on your artist dashboard and enable content sharing. You can disconnect TikTok at any time from your settings.
4.2 YouTube Integration
Similar to TikTok, YouTube data is used to display channel analytics and track your growth across platforms.
4.3 Payment Processing
We use Stripe for payment processing. Stripe's use of your personal information is governed by their Privacy Policy.
5. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties that help us operate (hosting, analytics, payment processing).
- Other Users: Your public profile and content as part of the platform's features.
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
7. Your Rights & Choices
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your account and data.
- Disconnect: Remove third-party integrations at any time.
- Export: Artists can export their fan data and analytics.
- Opt-out: Unsubscribe from marketing communications.
To exercise these rights, contact us at Loaflife1@gmail.com.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account at any time. Some information may be retained as required by law or for legitimate business purposes.
9. Children's Privacy
Our Platform is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.
10. International Users
If you are accessing our Platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our Platform or sending you an email.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: Loaflife1@gmail.com
Company: L.O.A.F. LIFE